Shipping and Delivery

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ParmaItaly-Shop Srl guarantees that from order confirmation the goods will normally be shipped within 24 hours of the order, on working days.

To ensure the preservation of vacuum-packed perishable products, thermal containers and synthetic food-grade ice are used. The shipment of the products is carried out via DHL courier, Fed Ex, SDA, etc.

Shipping:

To guarantee the quality of our products, during the summer period no perishable products are shipped on Thursdays and Fridays to avoid them remaining in the couriers' warehouses. Shipments are postponed to Monday.

Non-perishable products: every working day

Vacuum-packed cheese and cured meats:

Europe: winter (daily), summer standard (Mon-Tue-Wed), express (Mon-Tue-Wed-Thu)

USA and other countries winter (daily), summer standard (Mon), express (Mon-Tue-Wed)

Delivery Times (Working Days):

STANDARD EXPRESS
ITALY NOT AVAILABLE 1/2
EUROPEAN UNION 3/5 1/3
OTHER COUNTRIES
5/7
2/4


At the time of shipment you will receive an email/text message from the courier with the data to track the delivery online.

For islands and remote locations the times may be longer than those indicated.

The customer is required to promptly provide Parmashop, the courier, customs or any other institution involved with the logistics of the order with all the information or personal data necessary for the delivery of the order.

Delivery failure

In case of refusal of the goods by the customer or non-delivery for other reasons (wrong address and/or telephone number of the recipient, repeated absence of the recipient) ParmaItaly-Shop Srl will retain the entire amount of the order.

For Orders Over €150.00 (products not on offer)

  • Italy - FREE SHIPPING
  • In these countries (excluding islands): AT, BE, DE, DK, ES, FI, FR, GR, HR, IE, LU, MC, NL, PT, SE (excluding islands) - €8.00


Calculation of Shipping Costs

Delivery costs depend on the weight/volume of the product purchased, the type of shipping selected (Standard or Express) and the country of destination. At any time you have the possibility to estimate shipping costs in the Checkout.

For Islands or Remote Locations for which the couriers require an additional fee, ParmaShop, before shipping, will communicate to the customer the additional fee to be paid for acceptance.